AI Chatbot Development Services
Custom AI chatbots for customer support, sales, and internal knowledge — scripted flows where AI is not needed, with named production cases behind every claim.
Brands we work with
Services
Automate your sales in messengers — orders, consultations, and payments 24/7 without a sales team.
We build chatbots that sell directly in Telegram, Instagram, Viber, and more — with payments, AI-powered consultations, and a clean admin panel.
Customer Support Chatbots24/7 support without queues or transfers — the chatbot resolves most requests instantly.
We build chatbots that handle common questions, detect issues, and escalate to human agents only when necessary.
AI SupportCustomer support without the support team — AI answers questions using your docs and systems.
We build AI support agents that handle user queries 24/7, reduce pressure on your team, and cut support costs.
Content GenerationContent generated automatically — from trends, your data, or from scratch.
We build systems that collect, analyze, and generate content for social media, media platforms, or internal use — with AI editing and publishing.
Educational Chatbots / QuestsTeach, engage, entertain — chatbots for interactive learning and immersive user experiences.
We build chatbots for quests, onboarding, and training — with branching logic, hints, and progress tracking.
AI Retail BotsAI Chatbot Development for Retail & E-commerce
We build smart retail assistants that answer customer questions, connect to your CRM, and run 24/7.
AI ChatbotsIntelligent chatbots that act as assistants, consultants, and autonomous agents for your users.
We build AI chatbots using GPT, Mistral, and other LLMs — with custom logic, connected knowledge, and agent-level capabilities.
Company Process BotsAutomate routine inside your team — the bot collects, records, reminds, and hands off tasks.
We build bots for internal reporting, onboarding, training, requests, and other everyday operations.
Loyalty SystemsWe help you retain clients and grow lifetime value with bonuses, tiers, cashback, and personalized offers.
We build loyalty systems for web and chatbots — with user dashboards, reminders, cards, QR codes, points, and auto-promotions.
Booking Systems DevelopmentCustom Booking & Scheduling System Development
We build online solutions for scheduling consultations, services, events, or rentals — with responsive UI, calendar integrations, and business-specific logic.
Custom ChatbotsAny logic. Any integration. Any flow — we’ll build a chatbot tailored to your needs.
We create custom chatbots for unique needs — events, payments, Instagram, fiscal systems, data collection, and more.
SaaS Chatbot BuilderCreate and Manage Chatbots Without Coding — Faster and More Affordable
Momentum Squads' flexible platform: combining the ease of No-code interface with the power of custom integrations.
RAG Knowledge-Base AssistantRAG Knowledge-Base Assistant Development
We build AI assistants that answer from your own documents, wikis, and order data — with human handoff when confidence is low, guardrails on every reply, and an admin panel so your team updates the knowledge base itself.
Telegram Bot DevelopmentTelegram Bot Development Services
We build Telegram bots that sell, retain, and support — ordering, subscriptions, loyalty, and AI assistants with payments right in the chat. Named bots in production include a $5M+ sales channel with 50,000+ customers.
About the Service
We build AI chatbots that carry real business load — answering customer support questions, selling in messengers, and putting your internal knowledge to work. Some have been in production for years: our Telegram sales bot for a retail brand has brought in $5M+ from 50,000+ customers, and our AI support assistant for Maslotom handles 80% of incoming requests without a human. For a major Polish transport company, our recruitment assistant answers driver candidates 24/7 from a knowledge base the client maintains themselves.
AI chatbot development, the way we practice it, starts with an honest question: does this task need AI at all? Some do — open-ended support questions, answers drawn from a large knowledge base, conversations no script can cover. Many do not, and a classic flow of buttons, menus, and logic branches will serve them better and cost less to run. We build both, and we tell you which one your task needs before you spend money on either.
The bots we ship are custom software, not configured templates. We connect them to what your business already runs on — CRMs, order systems, payment providers, POS, Google Sheets, internal APIs — and deploy them on Telegram, WhatsApp, Viber, Instagram, or the web. Where AI is involved, we add the safeguards production demands: the bot hands over to a human when it is unsure, and guardrails keep it from promising what your business cannot deliver. Every AI assistant ships with an admin panel, so your team updates content and knowledge without calling developers.
A dedicated Chatbot/AI/IoT squad — three developers and a product manager — has been building these systems since 2017, for e-commerce, logistics, HR, education, charity, and internal B2B automation. Below: how we think about chatbot types, how we build, what drives cost, and the named, published cases behind every claim on this page.
Which type of chatbot do you actually need?
Most chatbot projects we ship fall into one of four types. They differ in economics, not just features — pick the wrong one and you pay for AI where a scripted flow would do, or ship a scripted flow where customers expect real answers. Getting this choice right is most of the work, so here is how we help clients make it.
| Chatbot type | What it does | Pick it when | Running in production now |
|---|---|---|---|
| Customer support chatbot | Answers product, order, and promo questions 24/7 — connected to your live knowledge base and order system, with handoff to a human when the model is unsure. | Repetitive questions eat your team's day and support volume grows faster than headcount. | Maslotom — AI handles 80% of incoming requests automatically. |
| Internal knowledge assistant (RAG) | Answers employees' or candidates' questions from your own documents and data — retrieval-augmented generation with an admin panel, so your team updates content without developers. | You hire or onboard at scale, or the same internal questions keep landing on the same few people. | Oazis Park — 24/7 driver-candidate support for a major Polish transport company. |
| Retail and e-commerce bot | Product search, ordering, payments, loyalty cards, and promotions inside the chat — a sales channel, not an FAQ. | Your customers already live in messengers and you want them to buy there, not just ask questions. | CC chatbot — $5M+ income, 50,000+ customers, 7,000 products across 59 stores. |
| Telegram bot as a product | A full product inside a messenger: subscriptions, payments, gamification, QR and barcode features, an admin dashboard — no app store required. | You want to launch a paid product fast, without building and maintaining a mobile app. | AQuest — live and generating stable revenue for 6+ years. |
In practice the types mix. Nasha Rukavychka's assistant is a loyalty bot, an info desk, and a store finder in one chat. An internal chatbot for recruitment can share its knowledge base with the public support bot. Chat is also a natural front end for booking systems — appointment scheduling with calendar sync, prepayment, and reminders in the same conversation. That is why we build custom: we start from the task, not from a feature list — and we build for Telegram, WhatsApp, Viber, Instagram, and the web, with both classic flows (buttons, menus, logic branches) and AI-powered conversations. We will also tell you plainly when a scripted flow is enough, because AI you don't need is cost you don't need.
How we build AI chatbots
A dedicated Chatbot/AI/IoT squad — three developers and a product manager — owns your project end-to-end. The product manager is your single point of contact, and you get direct access to the engineers. The process itself has five steps.
1. Discovery first
We map your process and goals before writing code — one call and a short brief are enough to start. This is where we decide, honestly, whether your task needs AI, a scripted flow, or both. The answer shapes everything that follows, including the budget.
2. Conversation and architecture design
We design the flows, the integrations, and the rules: what the bot may promise, when it must verify, which actions need confirmation. Two safeguards are non-negotiable in our builds — escalation to a human whenever confidence drops, and guardrails that keep the assistant inside its mandate. A bot that invents a discount is worse than no bot at all.
3. Working software every week or two
We build in short iterations, so you see progress in the product itself, not in status reports. Integrations arrive increment by increment: CRMs and order systems, payment providers (LiqPay, Stripe, PayPal, WayForPay), POS systems like Poster, knowledge bases, Google Sheets, and internal APIs. A scoped pilot is weeks, not quarters.
4. AI-accelerated, senior-supervised
We are early adopters of AI-accelerated development — and firm believers that it only works under senior engineering supervision. Architecture is designed by humans, generated code is reviewed like any other, and everything ships behind tests and monitoring. Our stack: Python (Django, FastAPI), OpenAI, Anthropic, LangChain, PostgreSQL, Redis — and n8n where light orchestration does the job.
5. Launch, measure, stay
Every conversation is logged and analyzed — the transcript of what customers actually ask is one of the most valuable datasets your business can own. After launch we stay responsible for what we shipped: knowledge-base updates, behavior tuning, new features as your process changes.
What an AI chatbot costs
The honest answer: cost depends on scope, not on the word "AI." Chatbot projects fall into four bands, cheapest first:
- Builder-based launch. When fast launch is the priority, we adapt our proprietary chatbot builder instead of coding from scratch. RyzhykFitClub runs on it — subscriptions, meal plans, payments, and gamification included.
- Custom scripted bot. Buttons, menus, logic branches, payments — one platform, no AI. Predictable to build and predictable to run.
- AI assistant on your data. A RAG-powered bot connected to your knowledge base and order system, with human handoff and an admin panel for content updates.
- Multi-platform product. User authorization, product catalogs, POS/ERP/CRM integrations, loyalty mechanics, analytics — a system, not a bot.
What moves a project up a band: the number of platforms, the depth of integrations, AI versus scripted logic, admin tooling, and load. We break the real numbers down — what each band costs and why — on our blog.
Bots that earn their keep
We don't argue that chatbots work in theory — we point at production. Every project below is a published case study with a name on it.
- CC chatbot — Telegram ordering, product search, store locator, and loyalty cards for a retail brand: $5M+ income through the chatbot channel, 50,000+ customers.
- Maslotom — AI customer-support assistant integrated with a live knowledge base and order system: 80% of incoming requests handled automatically, 24/7.
- Chatbot platform for automotive dealers — test-drive booking, purchase support, post-sale service, and financing products for Hyundai, Skoda, and Suzuki dealer networks, integrated with dealer ERP.
- Oazis Park — 24/7 candidate support for a major Polish transport company: scalable knowledge base, human handoff on uncertainty.
- CloudWheels — AI chatbot and CRM for an auto service: automated maintenance reminders, real-time roadside assistance, and x4 growth in post-service sales.
- AQuest — city-quest Telegram bot for tourists and locals in Israel: trivia, photo uploads, QR scanning, code-based access — live and earning for 6+ years.
- RyzhykFitClub — fitness subscription bot: workout programs, personalized meal plans, and payments from free trial to monthly subscription.
- Loyalty system for cafés — personal QR for bonuses and cashback, referral program, menu and locations in chat, Poster POS and CRM integration.
- Nasha Rukavychka — loyalty and info assistant for a Ukrainian retail chain: digital bonus card, barcode price scanner, promotions, and store finder.
Since 2017, our squads have shipped software for clients in 8 countries — from the USA and Canada to Poland and Ukraine — and 3 out of 4 of them return with their next project.
If a chatbot is on your roadmap, tell us what it has to solve — sales, support, hiring, loyalty — and we will tell you which type fits, what it will take, and what we would not build. Browse all case studies, or write to us through the contact form.
What is included in the service?
Technical requirements alignment
We work with the client's technical requirements, but can also help draft the technical specification and choose the optimal architecture if needed.
Chatbot development
Project logic development, according to the terms of reference, integration of an admin panel and third-party systems.
Website testing and project delivery
Unit and manual testing, checklist report if needed. Client review, adjustments, and finalization of the initial version.
Project support
May include monitoring the system’s stability. Additional improvements can also be implemented under either a fixed-price or time-and-materials model.
With us, you get not just development, but a reliable technology partner ensuring your business success.
Technologies we work with *
Frontend:
JavaScript
TypeScript
SASS
CSS
HTML
TanStack
Redux
Tailwind
Next.js
React
Backend:
Celery
Flask
aiohttp
SQLAlchemy
Python
FastAPI
Django
DB:
MySQL
Kafka
RabbitMQ
MongoDB
Redis
PostgreSQL
AI:
LlamaIndex
Qdrant
ChromaDB
Embed chain
Copilot
Gemini
ElevenLabs
Mistal
OpenCV
OpenAI
LangChain
Keras
TensorFlow
Chatbot:
Web
Instagram
Messenger
WhatsApp
Viber
Telegram
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We always felt in control of the project timeline and scope.
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I'm impressed by their great customer support.
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What stood out most was their ability to combine technical expertise with a deep understanding of our business needs.
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What impressed us the most is how they opened up incredible opportunities for our business.
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What stood out to me was how easy it was to work with them.
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Overall, our experience with Momentum Squads was very positive.
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We are especially grateful that they became a partner of our charitable foundation.
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I am happy, these people know their stuff.
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What impressed us most about Momentum Squads was their young, energetic, and intelligent team.
Let's build an awesome project together!
Schedule a call with our team
Anton Yurash
CEO, Founder
Yevhen Panchoshniy
Business Development Manager
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How to Build a Telegram Bot for Business
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12 AI Agent Use Cases for Retail & E-commerce
Product discovery, in-chat payments, loyalty, cart recovery, even hiring — twelve retail jobs we have shipped chatbots for, most with a named case and real figures. A founder's list of what actually works in retail chat, and the trigger that tells you when to buy each one.
How to Build an Internal Knowledge Base Chatbot
A practical guide to building an internal knowledge base chatbot: RAG vs fine-tuning vs off-the-shelf, a seven-step build plan, and an honest look at when to build it yourself and when to bring in a team.
AI Customer-Support Chatbots: Cost, ROI, and the Cost-Cut Math
"Support chatbot" is three different machines at three different prices — and the ROI is arithmetic, not a quoted statistic. A founder's worked model you can rerun with your own ticket counts, anchored to a production assistant that handles 80% of requests automatically.
How Much Does a Custom AI Chatbot Cost in 2026?
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A New Era in Software Development: Custom Solutions Instead of Template Products
AI, vibe coding, and automation are changing software development. Businesses no longer need to adapt to rigid products when tailored solutions can be built quickly for real processes.
AI as a Business Partner: How Intelligent Automation Transforms Recruitment, Retail, and Support
Explore how AI-driven solutions solve real business challenges. From 24/7 recruiting assistants to smart retail bots and predictive support systems — discover the power of AI with Momentum Squads.
Engineering Growth: Why Scalable Web Platforms are the Foundation of Modern Business
Discover how a product-focused approach to web development ensures your platform grows with your user base. We explore the transition from simple sites to high-load ecosystems.
Digital Heart of the Event: How Chatbots Automate Logistics and Ignite Interaction
Discover how to combine structured logistics with engaging activities. From instant notifications and schedules to interactive quests and contests — we build solutions that organize and entertain.
Frequently Asked Questions
What kinds of chatbots do you build?
How are AI chatbots different from button-driven bots?
Which messengers do you build bots for?
Can the chatbot be integrated with our CRM?
Do your bots accept payments?
What does my business actually gain from a chatbot?
How does an AI bot get trained on my company's data?
How long does building a chatbot take?
How is chatbot development priced?
Do you provide an admin dashboard for bot analytics?
Get your project evaluated
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