24/7 support without queues or transfers — the chatbot resolves most requests instantly.
We build chatbots that handle common questions, detect issues, and escalate to human agents only when necessary.
Brands we work with
About the Service
Support Chatbots for Your First Line
The chatbot automates first-line support: it answers FAQs, collects contact details, logs requests, and helps users resolve common issues like returns, delivery, order status, or technical problems.
How It Works
- works in Telegram, Instagram, Viber, WhatsApp, Facebook Messenger, or embedded into your website;
- smoothly escalates to a human agent when needed — with full message history preserved;
- AI modules let the bot understand intent and respond in natural language, personalizing replies based on a knowledge base or predefined flows.
You also get a dashboard to track requests, review conversations, analyze performance, and sync data with your CRM or helpdesk tools.
What is included in the service?
Technical requirements alignment
We work with the client's technical requirements, but can also help draft the technical specification and choose the optimal architecture if needed.
Chatbot development
Project logic development, according to the terms of reference, integration of an admin panel and third-party systems.
Website testing and project delivery
Unit and manual testing, checklist report if needed. Client review, adjustments, and finalization of the initial version.
Project support
May include monitoring the system’s stability. Additional improvements can also be implemented under either a fixed-price or time-and-materials model.
With us, you get not just development, but a reliable technology partner ensuring your business success.
Technologies we work with *
Frontend:
JavaScript
TypeScript
SASS
CSS
HTML
TanStack
Redux
Tailwind
Next.js
React
Backend:
Celery
Flask
aiohttp
SQLAlchemy
Python
FastAPI
Django
DB:
MySQL
Kafka
RabbitMQ
MongoDB
Redis
PostgreSQL
AI:
LlamaIndex
Qdrant
ChromaDB
Embed chain
Copilot
Gemini
ElevenLabs
Mistal
OpenCV
OpenAI
LangChain
Keras
TensorFlow
Chatbot:
Web
Instagram
Messenger
WhatsApp
Viber
Telegram
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★★★★★
We always felt in control of the project timeline and scope.
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I'm impressed by their great customer support.
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★★★★★
What stood out most was their ability to combine technical expertise with a deep understanding of our business needs.
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★★★★★
What impressed us the most is how they opened up incredible opportunities for our business.
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★★★★★
What stood out to me was how easy it was to work with them.
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★★★★★
Overall, our experience with Momentum Squads was very positive.
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★★★★★
We are especially grateful that they became a partner of our charitable foundation.
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★★★★★
I am happy, these people know their stuff.
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★★★★★
What impressed us most about Momentum Squads was their young, energetic, and intelligent team.
Let's build an awesome project together!
Schedule a call with our team
Anton Yurash
CEO, Founder
Yevhen Panchoshniy
Business Development Manager
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